Support

Quick and easy access to the resources you need to troubleshoot technical issues and help you get the most out of ValidMind.

Get help

Get in touch

Have feedback or questions?¹

¹ To get help from a human, send an email to support@validmind.ai.

• We sponsor an interactive Slack community where you can provide feedback or ask questions — Join Our Community Slack.
• There is a dedicated channel for support — #community-support.

Our growing Slack community is not just for our products but also aims to foster discussions between AI risk practitioners and those involved in model risk management (MRM). Feel free to take a look around the other channels that are available and stay a while.

Submit Feedback

Did you know you can submit feedback without leaving the ValidMind Platform?

1. Log in to ValidMind.

2. On any page within the platform, click on Talk to us.

3. Select the type of feedback you’d like to provide:

   • Feature request
   • Report a bug
   • Other feedback

The Talk to us. feedback panel within the ValidMind Platform

4. Provide some details on the next panel, then click Submit when you’re ready.

5. On the final screen, provide a rating for your experience with ValidMind so far.

   To submit another request, click on Talk to us. again.